Why Misclassification Costs More Than You Think

In the world of modern work, lines are blurring. Freelancers, gig workers, contractors, and employees are often doing similar jobs, but the legal and financial responsibilities that come with each classification are radically different.

And here’s the kicker: misclassifying a worker as an independent contractor when they should legally be an employee can cost your business hundreds of thousands of dollars.

In 2025, the stakes are higher than ever:

  • The Fair Work Ombudsman is cracking down on sham contracting arrangements
  • The Australian Taxation Office (ATO) is running algorithmic audits across industries with known misclassification risks
  • New legal tests and industry-specific rules mean you can no longer rely on contracts alone

Real Penalty Alert:

Under current Fair Work legislation, businesses found guilty of sham contracting (intentionally or negligently treating employees as contractors) can face penalties of up to:

  • $93,900 per breach for individuals
  • $469,500 per breach for corporations (as of 2025 rates)

That’s per worker, per breach. And that’s before legal fees, backpay orders, and reputational damage.

BetterPayroll’s Stance:

At BetterPayroll, we don’t just process payroll, we help you classify your workforce correctly from day one. With built-in ATO tests, award matching, superannuation guidance, and contract auditing, we turn compliance into a strategic advantage, not an afterthought.

What Factors are Often Missed: Critical Gaps in Contractor vs Employee Guides

Too many business owners rely on outdated checklists or surface-level guides when deciding how to classify a worker. But there’s more to it than just “are they using their own tools?” or “are they on your payroll?”

Here are the most overlooked, but legally critical, factors in 2025:

Gap 1: Recent Legal Changes (The Whole of Relationship Test)

Since 26 August 2024, Australian courts no longer rely solely on the terms written in a contract to determine if someone is a contractor or an employee.

Instead, courts apply the “Whole of Relationship Test”, which looks at:

  • Actual day-to-day control by the business
  • Economic dependency of the worker
  • Who bears the commercial risk
  • How integrated the worker is in the business operations

In simple terms: if it walks like an employee and works like an employee, it probably is.

Key Impact:

Even if you’ve signed a watertight “contractor agreement,” the reality of the working relationship will determine legal status.

Example:
A marketing assistant contracted for 9–5 hours, given a company email, using company tools, reporting to a manager = likely an employee, regardless of contract terms.

High-Income Threshold Opt-Out:

One important exception: contractors earning $175,000 or more annually can opt out of this test by declaring themselves as independent contractors in writing. But they still must:

  • Operate through a registered ABN
  • Invoice for work
  • Have discretion over their working methods

Gap 2: Industry-Specific Rules

Australia’s employment landscape isn’t uniform. Some industries have unique awards, legal precedents, and government scrutiny, especially where casual, gig, and contract work is common.

SCHADS Award (Social, Community, Home Care and Disability Services)

  • Even “independent” support workers may fall under employee classification due to minimum shift lengths and care continuity requirements.
  • Employers risk misclassification if they avoid paying super, leave entitlements, or mandatory training hours.

Transport & Gig Economy Workers

  • Platforms like Uber and DoorDash have been subject to legal action over their classification of workers.
  • The federal government is working on minimum standards legislation for gig contractors, especially in high-risk industries like delivery and transport.

Gap 3: State-by-State Variations

Employment law is federally governed, but each state applies different enforcement mechanisms, safety regulations, and unfair dismissal interpretations, especially for contractors in construction, mining, and health.

Queensland (QLD) & Western Australia (WA)

  • Often stricter around workplace safety responsibilities. Even contractors must undergo employer-led safety training, especially on industrial sites.
  • In some WA tribunals, courts have reclassified contractors as employees based on their safety reporting duties.

New South Wales (NSW) & Victoria (VIC)

  • More active in workplace relations enforcement, especially around harassment or bullying claims.
  • Even if a worker is technically a contractor, employers can be held liable if the contractor is treated like an employee in practice.

These variations mean national businesses must tailor their contracts and compliance workflows by state, a task many HR platforms fail to manage.

Contractor vs Employee: 2025 Decision Matrix

Sometimes, the fastest way to understand classification is a clear side-by-side comparison. Here’s how the ATO and Fair Work Commission differentiate contractors from employees as of 2025:

FactorEmployeeContractor
ControlEmployer dictates hours, tools, and how work is doneThe contractor decides when/how to work
Financial RiskBusiness bears risk if the job isn’t delivered or redoneThe contractor will bear the cost of any rework or defects
Tax & SuperPAYG tax withheld; employer pays superannuationContractor invoices; responsible for their own tax/super
Tools/EquipmentThe employer provides all materialsContractor supplies their own tools and software
IntegrationAn integral part of company operationsWorks independently; not involved in daily ops
Leave EntitlementsEntitled to paid leave, sick leave, etc.No leave entitlements; paid per contract
TerminationRequires formal notice and reasonContract ends per agreement (no notice required)

BetterPayroll Tip:
Don’t rely on just one factor, courts look at the totality of the relationship. If multiple factors lean toward “employee,” so will legal rulings.

Hidden Risks & Penalties

Misclassifying workers isn’t just a paperwork issue, it’s a high-stakes legal risk. If you get it wrong, the consequences can hit hard across your finances, operations, and reputation.

Sham Contracting Penalties

Sham contracting occurs when a business deliberately or negligently treats an employee as a contractor to avoid paying entitlements like leave, superannuation, or minimum wages. Under the Fair Work Act, it doesn’t matter whether the misclassification was intentional or due to ignorance, both are penalized.

Penalties in 2025:

  • Up to $93,900 per breach for individuals (e.g., business owners or HR managers)
  • Up to $469,500 per breach for companies

These fines apply per misclassified worker and can multiply rapidly in audits. If your business uses a large number of freelancers, gig workers, or project-based hires, this is a critical compliance zone.

ATO Audits: The Superannuation Trap

The Australian Taxation Office (ATO) has sharpened its tools for detecting superannuation non-compliance. Employers often forget that even some contractors, especially “deemed employees”, are legally entitled to superannuation.

Common triggers for ATO audits:

  • Large numbers of contractors with high payment volumes
  • No super contributions made to anyone other than “employees”
  • Contractor working regular hours over long periods, especially in domestic, care, or admin roles

If a contractor is later found to be a deemed employee, the employer could be forced to:

  • Pay back-dated super (plus interest)
  • Cover Super Guarantee Charge (SGC) penalties
  • Possibly face fines for failure to lodge SG statements

Tax Implications: Beyond Standard Basics

Whether you’re paying an employee or a contractor, your tax obligations differ significantly. While standard applications might help with basic PAYG entries, they often miss edge-case scenarios and hybrid workers, a growing reality in today’s flexible workforce.

Employees: Employer Obligations

For every employee, businesses must manage multiple tax and compliance responsibilities:

  • PAYG Withholding: Deduct and remit income tax to the ATO from the employee’s salary.
  • Superannuation Guarantee: Pay 11% (2025 rate) of ordinary time earnings to a complying super fund.
  • Payroll Tax: Applies once your total wages exceed the state/territory threshold (varies by location).
  • Workers’ Compensation Insurance: Required in every state, covering employees for injury or illness during work.

Contractors: Self-Managed Obligations

Contractors are expected to manage their own tax affairs, but this doesn’t always mean the business is off the hook.

  • ABN Invoicing: Contractors issue invoices for work completed, not timesheets or payslips.
  • GST Registration: If they earn $75,000 or more annually, they must be registered for GST and include it on invoices.
  • PAYG Installments: Contractors pre-pay estimated tax throughout the year based on projected income.
  • Super: In most cases, they handle their own retirement contributions, unless classified as a deemed employee.

Hybrid Workers & “Deemed Employees”

This is where things get murky.

A deemed employee is a contractor who:

  • Works more than 30 hours per week
  • Provides personal labor, not a result-based service
  • Does not delegate work to others

Common examples:

  • Domestic workers: Cleaners or nannies working set weekly shifts
  • Aged care contractors: Providing in-home support under NDIS funding
  • Admin freelancers: Logged into business systems daily with no real independence

These workers may appear to be contractors, but legally, they must receive superannuation and possibly leave entitlements.

When to Hire Contractors vs Employees

So, when should you bring on a contractor, and when is it better to hire a full-time employee? Let’s break it down by example.

Contractors Are Best For:

Short-Term Projects If you need someone to build a website, conduct a cybersecurity audit, or manage a product launch, a contractor offers on-demand expertise without long-term commitment.

Specialized or Technical Skills Roles like legal consultants, app developers, or data scientists are often too expensive to hire full-time, plus they may prefer working across clients.

Seasonal or High-Volume Work Businesses often use contractors during peak seasons, like tax time or retail holiday periods, when additional capacity is needed temporarily.

Independence & Autonomy If you don’t need to control how the work is done, and you’re happy for the contractor to work on their own terms, they’re likely a legitimate contractor.

Employees Are Best For:

Core Business Functions: Your sales team, operations staff, and customer service representatives are the heartbeat of your company. Hiring them as employees ensures alignment, availability, and long-term performance.

Long-Term Growth Roles: Employees who need to be trained, mentored, and retained, like marketing managers or technical support leads, require ongoing investment. A stable employment relationship is essential.

Integration into Company Culture Team-building, internal communication, and client representation often require deep involvement. Employees are better placed to absorb company values and engage fully.

Legal Simplicity Once hired, employee responsibilities are clear and regulated. Contractors, on the other hand, require ongoing classification reviews and documentation.

BetterPayroll Tip: Use Our Workforce Classification Quiz

If you’re unsure how to classify a role, BetterPayroll’s built-in Workforce Classification Quiz:

  • Asks 8 simple questions
  • Cross-references ATO, Fair Work, and state-level rules
  • Instantly recommends the correct classification
  • Flag compliance risks and super obligations

You can even save the results to your employee file or attach them to contractor agreements for audit purposes.

Future Trends: Skills-Based Hiring & Contractor Growth

As businesses in Australia evolve post-pandemic, hiring practices have shifted from rigid job titles to flexibility and skill acquisition. Employers are now focusing on what people can do, not just what they’ve done.

Skills-Based Hiring is the Future

According to 2025 recruitment data, a large number of Australian hiring managers are now using skills-based hiring to close workforce gaps, especially in sectors facing talent shortages like:

  • Cybersecurity
  • Software development
  • Digital marketing
  • Healthcare and aged care

Rather than hiring for a fixed job description, employers increasingly engage freelancers and contractors with niche expertise for project-based outcomes. This is fast, efficient, and cost-effective, but only when managed legally and compliantly.

The Rise of the Contractor Workforce

Australia now has 1.1 million contractors and gig workers, a number that’s steadily rising as professionals seek autonomy and flexible income streams.

While this opens exciting opportunities for businesses, it also means:

  • Greater compliance risk if contractor management isn’t streamlined
  • More scrutiny from the ATO and Fair Work Commission
  • The need for systems that can separate, monitor, and legally track hybrid roles

BetterPayroll is purpose-built for this reality. Our platform helps employers onboard, pay, and audit contractors with the same ease and security as employees, while respecting legal boundaries, tax rules, and super obligations.

Conclusion: Compliance = Competitive Advantage

In 2025, contractor classification isn’t just about avoiding penalties, it’s a defining factor in how efficiently your business grows.

Correctly classifying workers allows you to:

  • Hire faster without fear of legal blowback
  • Stay on the ATO’s good side
  • Retain great freelancers without blurring employment lines
  • Build a scalable, future-ready workforce that’s both agile and compliant

If you’re relying on gut feel or old templates to decide whether someone is a contractor or employee, you’re not just risking fines, you’re gambling with your business.

BetterPayroll: The Smarter Way to Classify, Pay & Protect

With BetterPayroll, you gain:

  • Workforce Classification Quizzes with ATO-based logic
  • STP Phase 2-ready reporting for all worker types
  • Audit trail generation for superannuation and tax compliance

Next Step:

  • Start a Free Trial – Experience automated, ATO-compliant workforce management that scales.

FAQs

Can a contractor work exclusively for one company?

Yes, but it’s risky. If a contractor works exclusively for one company, uses their tools, follows their schedule, and is integrated into their daily operations, it could trigger reclassification as an employee under the “whole of relationship” test, even with a signed contract.

Do contractors get superannuation in Australia?

Only in specific circumstances. Contractors generally pay their own super, unless they are “deemed employees”, such as:

  • Domestic workers working 30+ hours per week
  • Contractors providing labor services personally (e.g., not via company)
  • Long-term contractors working under employer direction

What’s the penalty for sham contracting?

Businesses found guilty of sham contracting may face penalties of up to:

  • $93,900 per breach for individuals
  • $469,500 per breach for corporations

This applies even if the misclassification was accidental.

What’s the difference between a contractor and a casual employee?

Casual employees:

  • Have no guaranteed hours
  • Are entitled to casual loading (usually 25%)
  • Can access unfair dismissal protections after 6 months (or 12 for small businesses)

Contractors:

  • Have a business-to-business relationship
  • Invoice for work
  • Generally don’t receive entitlements unless misclassified

How do I know if I should hire a contractor or an employee?

Use a legal decision-making matrix based on:

BetterPayroll’s Workforce Classification Quiz automates this for you with state and industry filters.

  • Level of control
  • Financial risk
  • Superannuation obligations
  • Integration into your business

Can I switch someone from contractor to employee status?

Yes. If a contractor’s role evolves into something more structured, ongoing, or integrated into your business, it’s smart to switch their classification, ideally before the ATO does. Use updated contracts and update your STP reporting accordingly.

Are contractors covered by workers’ compensation in Australia?

Not always. Coverage depends on the contractor’s contract type, industry, and state. Some states, like VIC, may require employers to cover certain high-risk contractor roles.

BetterPayroll alerts you when a worker’s classification triggers workers’ comp obligations.