Better Payroll Frequently Asked Questions
All-in-One Plan (Web+Mobile)
No hidden upgrades. No Surprises. Just payroll that suit your business.
General
BetterPayroll is a cloud-native, STP-enabled platform designed for Australian businesses. It offers award-aware payroll automation, seamless STP Phase 2 lodgements to the ATO, and built-in compliance for superannuation and Fair Work rules, eliminating manual errors and paper friction.
Cloud payroll automates critical tasks like tax calculations, award interpretation, and STP reporting, all with real-time access from any device. This saves time, improves data accuracy, and keeps your payroll compliant and always accessible.
Any business with payroll needs, from one employee to large-sized enterprises, can benefit. Whether you’re hiring part-time staff, managing shift rosters, or seeking mobile access, cloud payroll simplifies wage compliance.
Automated payroll reduces human error, cuts processing time, ensures legislative compliance, and enhances visibility over employee earnings and deductions, all while providing organized year-end reporting.
Absolutely. BetterPayroll automatically calculates PAYG withholding, super contributions, and handles real-time STP Phase 2 submissions, covering income types, TFNs, and report accuracy without manual data entry.
You can fully configure BetterPayroll, set up your business, onboard staff, and complete your first pay run, in 10 Minutes. We streamline it so administrators can process payroll fast and securely.
Your trial gives you full access to BetterPayroll’s features, including STP, awards, rostering, payroll runs, and reporting, risk-free for one month, no credit card required.
Yes, BetterPayroll is fully responsive across desktop, tablet, and mobile devices. Whether you’re in the office or on-site, payroll control is always at your fingertips.
Yes, BetterPayroll syncs seamlessly with popular accounting systems like Xero, and supports data sharing with HR, rostering, or job-costing tools. BetterPayroll will add more platforms soon.
BetterPayroll is crafted for Australian SMEs with clear award logic, automated STP, mobile-friendly interface, and an approachable support team, no confusing configurations or legacy system headaches.
Pricing
Every plan delivers full access to our core features, STP (Web + Mobile), Superannuation payments, Xero integration, timesheets, rostering, leave management, employee mobile app, unlimited pay runs, and both standard and advanced reporting tools.
You’ll get one full month to test BetterPayroll risk-free. Use all features as much as you like. When the trial ends, your billing starts based on the plan you chose.
Absolutely. You can change your subscription billing frequency at any time. The Yearly Plan offers the best value at $2.50 per employee/month with a $10 minimum spend.
Nope, we don’t charge any setup or onboarding fees. Get started right away with a clean, easy setup, whether it’s your first pay run or your hundredth.
Not at all. Our pricing is transparent: what you see is what you pay. There are no hidden transaction fees, pay run surcharges, or integration costs.
- Monthly Plan: minimum spend of $14/month calculated based on 4 employees.Â
- Yearly Plan: minimum spend of $10/month calculated based on 4 employees.Â
If you have fewer employees than the minimum threshold, you’ll still be billed at the minimum rate.
You can cancel anytime. Your access continues until the end of the current billing period. We don’t lock you into long contracts or charge exit fees.
Yes, we use enterprise-grade security (encryption, secure servers, and regular backups) to protect your data. Our platform is built with local compliance standards in mind, including ATO and Fair Work requirements.
All plans include access to our Australian-based support team, available via email, chat, and help center articles. We’re here to assist you with setup, payroll processing, or compliance questions.
After 1 month, billing begins based on your selected plan, no action required. You can also switch to a new plan or cancel if BetterPayroll isn’t the right fit.